Setting or changing a PIN
A PIN can be set or changed after a card is issued. The PIN must always be chosen by the cardholder.PIN security requirements
To ensure cardholder safety and prevent unauthorized access, every PIN must follow strict security guidelines:Length requirements
- Minimum length: 4 digits
- Maximum length: 12 digits
Prohibited PIN patterns
To avoid easily guessable PINs, the following patterns must not be allowed: No simple sequences Examples:- 1234
- 2345
- 0123
- 4567
- 0000
- 1111
- 9999
Cardholder best practices
To increase security, cardholders should be instructed to:- Use a PIN that is not used for other bank cards
- Avoid using personal information (birthday, phone number, address)
- Change their PIN immediately after suspicious activity
- Never share their PIN with anyone, including support staff
- Memorize the PIN instead of writing it down or storing it unencrypted

