General Requirements
- Each business client must implement a robust KYC procedure covering both natural persons and, where applicable, legal entities (KYB).
- The KYC process must be performed before granting access to services involving financial or virtual asset transactions.
- All user data and verification results must be securely stored and readily retrievable upon request for a minimum of five (5) years after the end of the business relationship.
- Only regulated and reputable KYC providers may be used to conduct verification (e.g., Sumsub, Veriff, Onfido, IDnow, etc.).
Minimum Information to Collect from Individual Users
| Category | Required Data | Verification Evidence |
|---|---|---|
| Personal Information | First Name, Last Name, Date of Birth, Nationality | System record / metadata |
| Identity Document | Government-issued ID (Passport, National ID Card, Residence Card, or Driver’s License) | Clear color photo or scan of both sides (if applicable) |
| Proof of Address (POA) | Residential address verified through a document issued within the last 3 months | Utility bill, bank statement, or government-issued letter |
| Employment / Source of Income | Occupation, employer name, and/or source of funds | Short questionnaire response |
| Liveness / Face Verification | Facial recognition or short video for identity match | Captured via KYC provider interface |
| Consent | Explicit user consent to data processing | Provider record / timestamp |
Verification Standards
- All documents must be valid, uncropped, and legible.
- The document photo and liveness video must correspond to the same person.
- Proof of address must be no older than 3 months and clearly display the customer’s full name and address.
- The verification system must check for:
- Document authenticity
- Face match
- Data consistency (e.g., date of birth, document expiry date)
- Use of watchlists, PEP lists, or sanctions screening, where applicable
Record Keeping
Clients must retain the following records in a secure digital format:- Full KYC dataset (personal details, ID document scans, proof of address, questionnaire results)
- Verification logs and timestamps
- Provider confirmation of KYC completion (verification status, unique ID, date/time)
- Liveness check metadata or video capture
- Any notes or flags generated during the verification process
Data Protection and Security
- All personal data must be stored in compliance with GDPR and applicable local privacy laws.
- KYC data should be encrypted both at rest and in transit.
- Access to KYC information should be limited to authorized compliance personnel only.
- Users must be informed of the purpose and duration of data processing before verification begins.

